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Shipping Time-Most orders received will ship about 2-3 days and you can expect to receive your order about 10-15 days or sooner. Shipping time for International Orders may be longer and based on the shipping option you choose.

We cannot guarantee when an order will arrive. We encourage you to order in a timely fashion to avoid delays caused by shipping, customs delays or product availability.   

The buyer is responsible for all customs charges incurred by their country.

If you find that your goods have not been shipped, please do not worry.  We may take a little longer to ship the goods than you expected, but we will deliver them in time for the expected delivery date.

How to calculate the delivery date and delivery date?

We calculate the estimated delivery time by adding the shipping time to the estimated delivery date.

If your package is lost or missing you can give the tracking number to your local post office and they can provide you with assistance.

The shipping time depends on the delivery speed you choose. Transport time is calculated on working days. Saturdays and Sundays are usually not included in the transport time.  The exception is the weekend delivery option at checkout. 

We also take holidays into account when calculating transport times.

For some delivery dates, we may provide an “Order by” countdown timer.  This displays the order time range within which you must place your order to receive the item on the shipping date shown.  This date is subject to change before you place your order.  Your order confirmation email will include your confirmation delivery date.

After the order is delivered, you can track it in my order.